Feeling overwhelmed, stuck or alone?

You don't have to have it all figured out to start.

One-on-one online counselling with Shiyanka Rossiter. A calm, private space to talk things through with someone who really listens.

Book your first session What to expect

Online booking, no phone call needed.

  • Private health rebates may apply
  • ACA Level 3 counsellor
  • No referral needed
A man holding a mug, looking out a bright window thoughtfully

Does any of this sound like you?

Relationship struggles often sound like this.

  • We used to be close, but now we feel like flatmates.
  • Every time we talk, it turns into the same fight.
  • I keep trying to explain, but I never feel heard.
  • I feel lonely, even when we're in the same room.

Or maybe it's something else entirely.

Dried cream flowers in a glass vase in soft daylight

How I can help

Whatever brings you here, there's room for it.

  • Grief and loss

    Making space for loss, and finding a way to carry it.

  • Trauma

    Working through what happened, at a pace that feels safe.

  • Relationship struggles

    Understanding what's happening for you, and what you need.

  • Anxiety and depression

    For when worry or heaviness is getting in the way of life.

  • Postnatal depression

    For new mums and dads, when becoming a parent feels nothing like you expected.

  • Life changes

    A move, a break-up, a new job, or anything that's knocked you around.

Not sure where you fit? You don't need a label. Book your first session and we'll work it out together.

Before you book

You don't need to be in crisis to start.

A lot of people wait until things feel unbearable. You don't have to.

It doesn't have to be "bad enough"

If something is weighing on you, that's reason enough to talk about it. Many people come to counselling to sort through things before they get bigger.

Talking to someone is normal

Seeing a counsellor is a normal way for anyone to look after their mental health, the same way you'd see a GP about your body. Sessions are online, so it stays private and you never sit in a waiting room.

You don't need to know what to say

"I'm not really sure why I'm here" is a perfectly good way to start. I'll guide the conversation, especially in your first session.

A woman relaxing on a couch under a knitted blanket with a warm drink, talking on her laptop

What counselling with me is like

What works for one person doesn't work for everyone.

Sessions are relaxed and conversational. You set the pace and decide what we talk about. I'll get to know you first, then draw on the approaches below in whatever way suits you.

  • Person-centredYou are the expert on your own life.
  • Solution-focusedBuilding on what already works.
  • ACTMaking room for hard feelings while moving toward what matters.
  • CBTNoticing unhelpful thought patterns and finding new ones.

Your first session

What to expect, step by step.

Knowing what's coming can make it easier to take the first step.

1

Book online

Choose a time that suits you and pay a small deposit to hold it.

2

Get your link

You'll receive a secure video link, plus a short online intake form to complete before we meet.

3

We talk

We'll get to know each other and talk about what's brought you here. Share as much or as little as you like.

4

You decide what's next

We'll talk about what you'd like to work on. There's no pressure to book again until you're ready.

Dune grass against a soft pink dawn sky Shiyanka Rossiter, counsellor

Meet your counsellor

Hi, I'm Shiyanka.

I became a counsellor because I believe no one should have to face difficult times alone.

Many people manage on their own for a long time before they reach out for support, and if that sounds familiar, you're welcome here.

In our sessions, you can speak openly without fear of judgement. I'll listen carefully and help you make sense of what you're experiencing. Together we'll develop practical strategies you can use in daily life, so that our work moves you forward rather than going over the same ground.

Shiyanka RossiterMaster's in Counselling
Graduate Diploma in Counselling Health
Bachelor of Social Sciences
Australian Counselling Association Level 3

Australian Counselling AssociationRegistered member, Level 3

Fees

Clear costs, no surprises.

Everything you need to know about cost, in one place.

One-on-one session

$160 per session

One hour, just for you, online by secure video. Students $100.

Booking and payment

A deposit of $50 holds your session. The balance is charged at the start of your session, so there's nothing to sort out on the day.

Private health rebates

Counselling isn't usually covered by Medicare, but if you're with Bupa, you may be able to claim a rebate for your sessions. Your fund can tell you what your cover includes.

If cost is a worry

Students pay a concession fee of $100 per session. If money is tight for another reason, mention it when you book and we can talk about options.

Rebates may be available with

  • Bupa

Rebates depend on your fund and level of cover. Please check with your fund before booking.

Cancellations: please give at least 48 hours' notice. Read the cancellation policy

Book your first session

Online booking, no phone call needed.

FAQs

Questions you might have.

If your question isn't here, you're welcome to ask in your first session.

How do I know if counselling is right for me?

If something has been affecting your sleep, your mood or your relationships, it's worth talking about. And if, after our first session, we both feel another kind of support would suit you better, I'll help you find it.

Do I need a referral?

No. You can book directly online. You don't need a GP referral or a mental health plan.

How do online sessions work?

After you book, you'll receive a secure video link. All you need is a phone, tablet or computer with a camera, and a private, comfortable space where you won't be interrupted.

Is what I share confidential?

Yes. What you share is kept confidential, within the limits set by law and the ACA Code of Ethics, such as when someone's safety is at risk. I'll explain this clearly in our first session. You can also read the confidentiality agreement.

Can I come on my own if my relationship is what's troubling me?

Yes. Many people work through relationship struggles in one-on-one sessions. It's a space that's just for you, to understand what's going on, what you need, and how you want to move forward.

Do I have to commit to a set number of sessions?

No. You can book one session and decide from there. Some people come for a few sessions, others for longer. It's up to you.

What if I need to cancel?

Please give at least 48 hours' notice. Cancellations with less than 24 hours' notice incur a fee of 50% of the session cost, and missed appointments are charged the full fee. Read the full cancellation policy.

What if I need help urgently?

Counselling is not a crisis service. If you or someone else is in danger, call 000. For 24/7 support, call Lifeline on 13 11 14.

For clients

Client forms and policies

Everything you need before your first session, and a way to share feedback along the way.

When you're ready, I'm here.

Whenever you feel ready, you can book a time that suits you online.

Book your first session

Online booking, no phone call needed.